Privacy Policy

PRIVACY POLICY FOR WEBSITE VISITORS: WWW.FRANCOMEDICALSERVICE.COM
INFORMATION CONCERNING THE PROCESSING OF DATA OF THE COMPANY’S WEBSITE VISITORS

PREMISE
Pursuant to EU Regulation 2016/679 (hereinafter “Regulation”), this page describes the methods of processing the Personal Data of visitors/users who navigate our company's website “Studio Franco Medical Service” (hereinafter Data Owner), to be accessed at the following address: www.francomedicalservice.com
The information hereby featured does not concern other websites, pages or online services accessible via hypertext links and published on these websites but referring to resources external to the company domain of Studio Franco Medical Service, www.francomedicalservice.com
Data supplied by identified or identifiable persons may be processed as a result of accessing the website.

DATA OWNER
Data owner is Studio Franco Medical Service (VAT 02147720391) with registered office in Ravenna (RA), Italy, via Adria n. 14 (Phone +39 0544 1699415 – Fax +39 0544 1699424 – E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.)

LEGAL BASIS OF THE PROCESSING
The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes;
  • The processing is necessary for the performance of a contract with the User and/or for any pre-contractual obligations thereof;
  • The processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • The processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, upon request, the Owner will help clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory, contractual requirement, or a requirement necessary to enter into a contract.

TYPES OF DATA PROCESSED AND PURPOSES OF PROCESSING
Browsing data
Computer systems and software used by this website acquire, as part of their standard operating procedures, some personal data, which is transmitted automatically when using Internet communication protocols.
These data are not collected to be associated with identified Data subjects, but by their very nature, when processed or associated with data held by third parties or by the Data Owner, they might allow Users to be identified. This data category includes the IP addresses or domain names of computers and terminals used by Users, the URI/URL addresses (Uniform Resource Identifier/Locator) of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (good, error, etc.) and other parameters about the device operating system and the User's IT environment. These data, necessary for the use of web services, are also processed in order to:

  • Obtain statistic information on the use of services (most viewed pages, number of visitors per time frame or daily, visitors' geographic areas, etc.);
  • Check the correct functioning of the services provided.

Data Provided by the User
Personal Data collected by this Application may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Application. The optional, explicit and voluntary sending of messages to the contact addresses of the Owner implies the acquisition of the sender's contact Data, necessary to reply, in addition to all the Personal Data included in the communication.

Cookies and Other Tracking Systems
Cookies are small text files that can be stored on your computer or mobile device the first time you visit a site or page. The cookie allows the website, or another website, to identify your device the next time you visit the same website. Web beacons or similar files are based on the same principle. We use the term “cookies” in this document to refer to all files that collect information in this way.
Further information on the cookies used by “Studio Franco Medical Service” can be found in the Cookie Policy.

PROCESSING PURPOSES
The Data are processed exclusively for the purposes of providing the services accessible on the site.
The Data Owner uses the Data provided by the Data subjects to:
a) Manage the replies to the requests sent by the Data subject through the email addresses published on the website;
In these cases, the legal scope of processing is the fulfilment of a contract in which the Data subject represents one of the parties, or the execution of pre-contractual measures undertaken at the request of the subject. The provision of Personal Data for this purpose is optional. However, failure to provide data will prevent the processing of the request for information.
b) Perform research/statistical analysis on aggregate or anonymous data, therefore without the possibility of identifying the User, aimed at measuring the functioning of the Website, measuring traffic and evaluating usability and interest;
c) Only in case of specific consent given by the User, to allow the subscription to further services such as the sending of informative and promotional communications by e-mail or telephone. The provision of Data for the purposes of sending newsletters for promotional and/or informative purposes has its legal basis in the Data subject’s consent, which can be revoked at any time, without prejudice to the lawfulness of the processing carried out prior to the revocation of consent and without such revocation causing any prejudicial consequences to the Data subject.

DATA RECIPIENTS
None of the provided Personal Data will be disclosed.
The Personal Data may be communicated to the following recipients and categories of recipients to the extent that this is strictly necessary for the pursuit of the purposes as specified above:

  • Third parties that provide the Owner with services - always connected to the pursuit of the purposes described herein - including consultants and collaborators who provide functional services for the above mentioned purposes;
  • Specialized operators who process the data necessary to manage and maintain the applications and web servers; to perform updates and improvements to the Website, to evaluate the usage and to make improvements to the functioning of the Website and other services necessary for the management of the Website;
  • Third parties that own the software used by the Portal to perform some of its functions;
  • Judicial or administrative authorities, for the fulfilment of legal obligations. Personal Data collected are also processed by the authorized personnel of the Data Owner, acting on the basis of specific provided instructions regarding the purposes and modalities of the processing itself.

PROFILING
No automated decision-making processes are carried out on aggregated data, except for the purpose of improving the website management.

TRANSFER TO A THIRD COUNTRY
To support the services offered by the website, the Owner uses servers located within the European Union. The Data shall not be transferred to third Countries outside the European Economic Area. It is understood that the Owner, if necessary, will have the faculty to move the location of the servers to Italy and/or the European Union and/or non-EU countries. In this case, the Owner shall immediately ensure that the transfer of Data to a non-EU country will take place in accordance with the applicable legal provisions stipulating, if necessary, agreements that guarantee an adequate level of protection and/or adopting the standard contractual clauses provided by the European Commission.

PROCESSING PLACE
Data processing concerning the web services of the website takes place at the head office of the Owner, located in Ravenna (ITALY), via Adria n. 14, and are carried out by authorized technical personnel.

RETENTION PERIOD
The Data will be retained for a period of time not superior to that required for completion of the purposes, (“Conservation limitation principle”, art. 5 of the EU Regulation) or based on the deadlines set by the law, and in any case not more than 10 years after the termination of the contract or the last time you communicated with “Studio Franco Medical Service”

OPTIONAL NATURE OF CONSENT
Apart from what has been stated for automatically collected navigation data, visitors are free to provide their Personal Data or not provide them. Failure to share Personal Data may entail the impossibility of being contacted again and of receiving the requested information.

DATA SUBJECTS’ RIGHTS
Data subjects may exercise certain rights regarding their Data processed by the Owner. In particular, Data subjects have the right to the following:

  • Withdraw their consent at any time. Data subjects have the right to withdraw the consent previously granted to the processing of their Personal Data.
  • Object to the processing of their Data. Data subjects have the right to object to the processing of their Data if the processing is carried out on a legal basis other than the one contemplated by the consent.
  • Access their Data. Data subjects have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Data subjects have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Data subjects have the right, under certain circumstances, to request a restriction on the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Data subjects have the right, under certain circumstances, to obtain the erasure of their Data by the Owner.
  • Receive their Data and have it transferred to another controller. Data subjects have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract the User has entered into, or on pre-contractual obligations related to it.
  • File a complaint. Users have the right to file a claim before their competent Data Protection Authority. To exercise their rights, Data subjects may submit specific requests to This email address is being protected from spambots. You need JavaScript enabled to view it.